Angry at Fedex

I was worried that the package coming today was marked “signature required” by the sender. I put a note on the door, and made a point of sitting in first-floor space near the front door, so I could hear anybody (usually I can hear car doors closing out on the street; though delivery trucks often don’t ever close the doors so that doesn’t always make noise).

I was right to be worried. I discovered, when the tracking site updated, that they had been here in stealth mode. To add insult to injury they put the “door tag” under my note. At least I’m not in doubt as to whether they saw the note!

No risk they missed my note!

Guy on the phone says there’s nothing he can do (was very apologetic, but completely useless). Using the website I redirected delivery to one of their in-store sites, where they probably can’t make excuses for not delivering. The guy, and the website, couldn’t tell me anything about how to enter a complaint about this situation, so I’m going to be spending some energy today and probably tomorrow on finding ways to do that; way more energy than I wanted to expend on getting a package delivered, but Fedex has gone above and beyond here so I need to also.

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